The waiter taps the order. The kitchen and the bar see their part about 200 milliseconds later. The counter knows when to charge, and the boss sees the takings on their phone. No chits, no shouting.
Open the shift, take an order, cook it and charge it. This is Relay's real flow with a sample menu. Tap anything.
In Relay, nothing runs outside a shift. The floor, the kitchen and the counter all wait for the boss to open it.
An order leaves the waiter's hand and lands on the kitchen screen in about 0.2 seconds. Faster than a blink. Every screen in the shop moves at the same moment, even on your busiest Friday night.
Each person gets the screen for their job, and every screen updates at the same moment. Use whatever phone or tablet is lying around.
swipe sideways →
Take the order at the table and send it.
Tickets in order, oldest first, with how long each table has waited.
Drinks only, in their own queue, sent the same instant as the food.
RelayPOS takes money and sends takeaway orders to the kitchen too.
On your phone, wherever you are. Open the shift and the shop comes alive.
A screen facing the customer at the counter.
Scan the table card and order straight from the phone, in Malay or English.
Guests scan the card on the table, pick, and send. No app to download, no waving for a waiter. Then they watch their meal go from Sent to Cooking to Served, live on their own phone.
Sent, Cooking, Served. A slim strip follows them around the menu and turns green when everything has arrived.
Scan and order. It opens fast even on weak signal: a repeat scan is about 6 KB.
Send holds for 4 seconds with a Cancel, like a delivery app. Cancel in that window and the kitchen never sees it.
Every order is approved at the till first, with prices re-checked against the till's menu. No prank orders.
“View bill” shows every dish, the waiter's too. When a share is paid at the till, it's crossed off in front of them.
Photos, Bestseller labels, today's most-ordered dishes, and “Thirsty?” adds a drink in one tap.
Key the app's order number in at the till and it goes straight to the Kitchen and Bar in that app's colour. No reading orders off the app's tablet to the kitchen, no missed orders, and Sales shows exactly what each app keeps and what reaches you.
“Since we started using Relay, the way we work changed completely. Everything moves faster, it's easy to see what's still missing, and everyone from the floor to the kitchen can see the same thing. No more guessing.”
Izwan · Owner, Rumatengah, Johor Bahru
Read their story →The boss opens it from Command, or it opens itself at opening time. Until then, nothing can be ordered or charged.
5:00 PMThe waiter taps it in at the table. Food goes to the kitchen, drinks to the bar, by themselves.
8:42 PM · T6The table turns orange while cooking and green when the food is out. You can read the floor from the door.
8:54 PMThe counter charges, the table frees up, and at closing the day is already counted.
11:30 PMGuests order from their phones. Delivery apps land on the same screens. The kitchen sees exactly what a guest doesn't want. And the shop opens itself.
swipe sideways →
Scan the table card, pick, send. Staff approve it, then it goes straight to the kitchen, and the guest watches it cook.
GrabFood, foodpanda and ShopeeFood orders reach the kitchen in the app's colour. Sales shows what the app keeps and what the shop gets.
Type “tak nak bawang” in the note. The kitchen sees ⚑ TAKNAK BAWANG in red, with its own soft chime.
Every drink gets SUGAR 0%, 50% or 100%. The drinks maker sees it right on the ticket.
Discounts, set deals and breakfast-only dishes by day and hour. Prices are worked out again when the order fires, so an ended deal never slips through.
Set your opening hours and the shift opens on the minute. Late nights work too, like 6 PM to 2 AM.
The TABLES view: green with the amount when it can be paid, orange while cooking, and a red edge when a table has waited 30 minutes.
Food reaching the Pass chimes and shows a banner on every waiter's tablet. Its clock counts the wait: amber at 3 minutes, red at 6.
Receipts on a ZY608 printer, over USB or WiFi. Rather no paper? The QR receipt is still there.
Relay uses the kitchen's own words. Tap a card to see what it means.
Floor, kitchen, bar, counter, guest screen and the boss's phone. All moving together, all for one small monthly price.
A one-time licence is quoted on the call. It covers your first 12 months of hosting, support, setup and training. More than one branch? Same price per restaurant, all in one Command.
Plus a one-time licence, quoted on the call.
Lock in RM 120 →No. Relay runs in the browser on phones and tablets you already have. The counter needs one Android tablet so it can connect to your Bluetooth receipt printer.
Yes. Every Relay screen runs in the browser on Android and iPad, and can be added to the home screen like an app. The kitchen screen stays awake for the whole service.
Tap Recall. The last ticket sent comes back on the screen, up to 5 minutes after it was bumped.
Yes. Each table gets a QR card. Guests scan it, order in Malay or English, and staff approve it before it reaches the kitchen, so there are no prank orders.
Yes. Pick the app at the till, type its order number and send. It reaches the Kitchen and Bar in the app's colour, and Sales shows what the app keeps.
Staff keep taking orders. Relay holds them on the device and sends everything the moment the line comes back.
Partly. You can set how many of a dish are left tonight, and it sells out by itself. Full inventory and food costing aren't in Relay yet.
Yes. Build a takeaway at the till and it goes to the kitchen and bar straight away, then take payment on the spot.
Us, and we pick up during service. No reseller, no ticket queue.
Send us a photo of your menu. We'll run a whole service on it in front of you: the floor sends, the kitchen and bar receive, the counter charges and Command counts.