Bring the spreadsheet your team already works from. Circuit turns it into a list they call and WhatsApp from in one swipe, and shows whether the money actually came in, not how many calls were made.
Quiet hours. Nobody can call or message a customer until 7:00 AM, managers included.
Here's a normal day for one person on a collections team. Sales teams use it the same way.
Drop in this morning's spreadsheet. Your columns become the fields, and every row already has a score, so the people to call first are at the top.
Swipe a row left and tap Call or WhatsApp. You never leave the list, and nobody else on the team rings the same person.
Name, amount and due date are filled in from the row, in Malay or English. You read it and press send. It never sends on its own.
Promised to pay? Pick the date in one tap. Paid part of it? Type how much. Call back later? Pick a time.
Recovery goes up by the money that actually came in. Everyone sees their own number and the team's.
Nobody can call or message a customer until 7 AM. Your recap for the day is ready to screenshot and send up.
Dot is Circuit's companion. It has no fixed place on screen and no chat box. When something is worth saying, Dot slides up above the tab bar with one card and one next step, then gets out of the way.
How Dot stays out of your way
A more urgent card can replace a lesser one, never the other way round.
Tips hold back while you're logging calls, so Dot never breaks your rhythm.
Callbacks and the WhatsApp wait always get through. Everything else shares that limit.
Say “Not now” three times and that topic goes quiet for a week.
No other Dot card makes a sound of its own. Dot never shows up over the lock screen or quiet hours either.
Settings → Dot turns all of it off.
Your list is full of people's names, phone numbers and what they owe. Circuit treats that data carefully, and says plainly what it does.
Circuit is a working tool, not legal advice. Your company's own data policy and the PDPA itself always come first.
Customer data is kept on the device. It isn't uploaded to us or to any cloud, so it never leaves the country.
PDPA s.129Phone and account numbers are hidden on screen, against someone looking over a shoulder or a shared screen. Tap one to peek for 4 seconds.
Masking changes what's shown, not what's stored. Calls, WhatsApp and exports still use the real data.
When a batch is done, clear it from the phone. Data shouldn't outlive its purpose.
PDPA s.109 PM to 7 AM is locked for everyone, based on the PDPA's fairness principle and BNM's Fair Treatment guidelines. One line for every customer.
PDPA 2010 · BNM FTFCSome mistakes can get a team in real trouble, so Circuit simply won't make them.
The whole app locks for everyone, managers included. Callbacks can't be set inside those hours either.
Circuit gets the message ready. A human reads it and sends it. No blasting.
25 seconds between messages and 50 a day per number, so your team's numbers don't get flagged.
If a message mentions a date that has passed, even one written without a year, it can't go out until it's fixed. Dot offers a one-tap fix.
swipe sideways →
One trial per phone number. Two days before it ends, Dot shows how it has gone in your own numbers.
Team leaders see who's online and answer help requests. Agents ask for help right from Settings.
A new agent's first day: seven short chapters that follow a real working day, hosted by Dot, in English and Malay.
A new Excel renamed a column? Messages lock until it's fixed, and Dot suggests the closest match. No customer ever gets “{vehicletype}”.
Paid this month, not paid this month, or your own date range, saved as a one-tap chip. It reads every date format, Malay months included.
An SMS code to your account's number, then a new PIN. Every case, template and history on the phone stays put.
A companion that appears only when something matters: callbacks, the WhatsApp wait, slipped promises and stale dates.
B, I and S buttons for WhatsApp formatting, tags you remove with ×, and dates without a year caught before they go stale.
Opens and works offline for up to 3 days. Add it to the home screen like any app.
Masks phone and account numbers when someone else can see your screen.
Paid RM 500 of RM 2,000? Log the RM 500. Recovery moves by real money.
What you got done today, on one screen, ready to screenshot for your manager.
Tap a card to see what it means.
Start with 14 days free. No tiers and no hidden features. Pay by bank transfer and we switch you on by hand, usually within a few hours.
Billed once. When it ends, your cases wait on the phone until you renew.
Works out to RM 20 a month.
Several teams with one view for the manager, and scoring rules tuned to how you work.
No. Circuit works from the spreadsheet your system already exports. Nothing gets migrated, and if you stop using Circuit your records are exactly where they were.
Never. It writes the message and opens WhatsApp with it ready. A person reads it and presses send.
Customer lists are kept on the phone, not in a cloud. Privacy mode masks numbers on screen, and quiet hours from 9 PM to 7 AM are locked for everyone. See the PDPA section above.
Both. It's the same app: a list of people to reach, a reason to reach them, and a number you're judged on.
Yes, 14 days, one per phone number, while trial places last. When it ends, every case stays readable until you pick a plan.
Yes. We make them a Manager, free. They see who's online, and agents send help requests straight to them from Settings.
No. Dot appears only when there's something worth saying, at most four times an hour, and waits while you're logging calls. Say “Not now” three times and that topic goes quiet for a week. Settings → Dot turns it all off.
The same day. Sign in with your phone, pick a plan, transfer, and bring your sheet. There's a short tour you can try before you pay.
Send us a sample of your sheet. We'll load it in and work a few rows in front of you: call, message, outcome, and the number moving.