Built inside the work.
Not at a distance from it.
Both of our products started in the room they were made for. Circuit was used every working day, on live lists, by dozens of people, for more than a year before we offered it to anyone else. Every rule in it came from something that went wrong on a real call.
Relay runs every service at Rumatengah, the House of Laksa Johor: the floor, the kitchen, the bar, the counter and the owner's phone, every day they're open. Nothing we sell is licensed in and re-badged. When something needs to change, the people who wrote it change it, usually the same day.